How do I setup Outlook Express for email?
To set up Outlook Express with your Comcast.net user name and password, follow the steps outlined below. Alternately, you can click here to run a One Click Fix, which will do the work for you. For additional information on One Click Fixes, please see this FAQ.

  1. Open Outlook Express by double-clicking the Outlook Express icon on your desktop

  2. The first time you start Outlook Express the Internet Connection Wizard will run. Select Create a new Internet mail account and click Next to continue

  3. On the Your Name screen type in your name as you would like it to appear on your outgoing e-mail messages and click Next to continue

  4. Type in your @comcast.net e-mail address on the Internet E-mail Address screen. Click Next to continue

  5. On the E-mail Server Names screen, select POP3 from the drop down list. In the space provided below Incoming mail (POP3, IMAP or HTTP) server:, enter mail.comcast.net. Type in smtp.comcast.net as your Outgoing mail (SMTP) server: and click Next to continue

  6. On the Internet Mail Logon screen, type in your Comcast user name in the field titled Account name:. Your user name is everything leading up to, but not including the @comcast.net part of your e-mail address. For example, if your e-mail address is test_account@comcast.net, you would enter test_account as your Account name:. In the Password: field, enter in your Comcast assigned password. If you do not wish to enter your password every time you check your e-mail, put a check in the box labelled Remember password. Click Next to continue

  7. Congratulations, you have now set up Outlook Express as your e-mail program. Click Finish to begin sending and receiving e-mail

  8. Although the Internet Connection Wizard has collected the basic information needed to receive email, you still need to complete a couple of other steps to send mail through the Comcast mail servers. 

  9. In the Internet Accounts window (still open from steps above), highlight the account just created and click Properties. 

  10. In the Servers tab, verify that smtp.comcast.net is in the Outgoing mail (SMTP) field. 

  11. Place a check in the My server requires authentication option

  12. Click the Settings button

  13. In the Outgoing Mail Server box, select Use same settings as my incoming mail server and click OK

  14. Select the Advanced tab.  In the Advanced tab, under Server Port Numbers, change the Outgoing mail (SMTP) from whatever number is in the field to 587

  15. Click the OK button in the Properties window, then click Close from the Internet Accounts window to return to the main Outlook Express window

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